Help Center

Frequently Asked Questions

Shopping Questions

How do I place an order on Win Group Jewelry?

What payment methods does Win Group Jewelry Accept?

Does Win Group Jewelry do resizing?

is it safe to order on Win Group Jewelry?

What if I need extra help or advice about my purchase?

Can I do local pick up after ordering online?

Care and Repair Questions

How do I care for my jewelry?

How should I store my silver?

How can I get an item repaired?

Custom Pieces Questions

Is engraving available on Win Group Jewelry?

How will I know if an item available to be engraved?

May I return an engraved item?

Shipping & Return Questions

What shipping options are available on Win Group Jewelry?

How can I return or exchange?

Can I track my online order?

Will my purchase arrive gift-wrapped?

Can I ship my order to an international location?

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